General FAQs

WasteExpo is more than just an exhibition and conference; it is the largest solid waste, recycling and organics event in North America. It is the once-a-year meeting place for you to reconnect with your peers, network, learn and discover the newest products and services. And this year promises to be the best yet. More innovation. More education. More networking. Plus, 97% of WasteExpo attendees from the 2019 event said they would recommend the event to their colleagues. Doesn’t that say it all?

WasteExpo recognizes that both professional and personal situations can result in needing to make a change to business travel. Therefore, if your plans change, substitutions are always welcome in lieu of cancellations. If written notice is received by April 22, 2021 the registration fee will be refunded less a $75 processing fee. After April 22 cancellations are non-refundable. Approved refunds will be processed within 2 weeks. Refunds will not be issued for no-show registrants. Please note the program is subject to change at any time. In the event a session that you have registered for is no longer offered, your registration will be transferred to another class of your choosing provided space is available. If a suitable class is not available, your registration fees may be refunded or credited to the following year, however Informa will not be liable for any ancillary or related costs, including, but not limited to hotel and airline charges or cancellation fees due to weather or other conditions or circumstances beyond our control. Requests for refunds can be submitted by email to: [email protected] or call: (800) 927-5007. Please refer to www.WasteExpo.com for the most up-to-date information.

Yes. WasteExpo will adapt the Informa AllSecure Plan at our June 2021 event. AllSecure is our parent company Informa’s approach to ensuring the highest standards of safety, hygiene, cleanliness, and operational effectiveness for all our exhibitors, attendees, speakers, and press.

In addition to the safety protocols in place for WasteExpo 2021, The Las Vegas Convention Center (LVCC) has been awarded the Global Biorisk Advisory Council (GBAC) STAR facility accreditation by ISSA, the Worldwide Cleaning Industry Association. The GBAC program is considered the gold standard for safe facilities, and was designed to control the risks associated with infectious agents, including COVID-19.

Learn more here.

You can visit the Hotel & Travel page anytime to check hotel information. Through our official housing partner, onPeak, we provide reduced hotel rates and travel discounts for your trip to Las Vegas. Note that onPeak is the only official hotel provider associated with our event. While other hotel resellers may contact you offering accommodations for your trip, they are NOT endorsed by or affiliated with the show and entering into financial agreements with non-endorsed companies can have costly consequences.

onPeak – 8:00am – 6:00pm (CST)

  • (800) 727-2467 – U.S. Toll-Free
  • (312) 527-7300 – International

Las Vegas Convention Center (Central Hall)
3150 Paradise Road
Las Vegas, NV 89109

Most session handouts are available onsite after the event for registered conference attendees.

Persons under 18 years of age will not be permitted on the tradeshow floor.

Due to COVID-19 and new safety procedures and policies, the WasteExpo Conference Program has limited seating available so at this point, we’re limiting seating to Conference Attendees only. Therefore, we’ll be waiting to open up registration to exhibitors who want to attend the program until closer to the event. Thanks for your understanding and patience as we aim to deliver an enjoyable and safe event for everyone.

You may contact one of our sales reps in our Why Exhibit section of WasteExpo.com to inquire about booth selection or for a Step-by-Step process including contracts, the floor plan, etc.

See listing of standard booth entitlements below:

  • Draped exhibit space with 8'3" backdrop and 3' side dividers.
  • 7"x44" Company ID sign including company name and booth number.
  • All Exhibitor badges are unlimited and free if ordered by 4/22/21. Badges ordered after 4/22/21 and onsite are allotted as follows:
    • Four FREE badges for the first 100 square feet
    • Another Four FREE badges for each additional 100 square feet to a maximum of 50 free badges.
    • Badges beyond this allotment are priced at $55 per badge
    • IMPORTANT: Exhibitor badges are for exhibitor personnel, not for guests or attendees
    • Unlimited Guest Passes for your marketing campaign, inviting your clients and prospects to visit your booth.
    • Company listing on the Exhibitor List included in attendee marketing materials.
    • Company listing in the official WasteExpo Show Guide & Waste360 Industry Annual used by 14,000 participants during and after the show.
    • Complimentary online Exhibitor Listing including contact information, link and a 50-word description. Be sure to add your company description for your printed and show directory listings by logging into your exhibitor console, selecting edit booth info and entering your “Print Profile

Exhibitor Service Kit: a guide to smooth planning, installing and dismantling of your exhibit space.

Registration for this event has gone virtual!

Register online at WasteExpo.com/Register before attending the show.

Registration check-in has gone virtual! There is no longer a need to visit a registration area for a printed badge. You will receive an email communication one week prior to the event that contains access to your digital badge. This badge will be your access to the event. Skip the line and present your digital badge at any show entrance for direct access to the event. It's fast and convenient. 

You will receive an email and/or SMS message one week before the event containing a link to add your digital badge directly to your mobile device. If you need to update the email address associated with your registration or need to have the communication resent, please reach out to our customer service team at [email protected]

No, the digital badge uses your device's mobile wallet functionality and does not require a stand-alone mobile app. Use the link in your digital ticket email to add the ticket directly to your device.

But you can find your digital badge in the WasteExpo 2021 Mobile App.

If you need support with your mobile device, please refer to the appropriate link below:
Apple Wallet Support: https://support.apple.com/en-us/HT204003

Google Wallet Support: https://support.google.com/googlepay/answer/10312100?hl=en&ref_topic=10167683

If you did not receive a link to your digital ticket or need the email communication resent, please reach out to customer service at: [email protected]

No, your digital ticket is unique to your registration. Each attendee or guest will need to register to get access to their digital ticket. 

Health & Safety FAQ

Informa AllSecure is the approach we are taking to enhance the health and safety standards in place at Informa events folloing COVID-19.

From exhibitors to sponsors, speakers, visitors and journalists, those who come to our events come to connect, learn, know more and do more business, effectively and safely.

The standards and practices that make up Informa AllSecure are designed to provide confidence that at every Informa event, we are striving to provide the highest standards of safety, hygiene, cleanliness, and quality.

Informa AllSecure is based on a set of event industry standards, called All Secure.

The All Secure industry standards were developed collaboratively by a group including industry associations UFI, AEO and SISO, event organisers Informa, Reed Exhibitions and Clarion, a range of event venues, suppliers and with input from health, government, and local authorities.

Informa AllSecure is the way these industry-wide All Secure standards are being applied to Informa events.

You can expect to see that health and safety is a priority and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive, and high-quality organized event experience.

As a starting point, Informa AllSecure events will be run according to the guidance of government or official authority guidance, and according to any venue-specific regulations. In addition, all Informa AllSecure events follow ten key commitments around hygiene, physical distancing, and protection & detection, with additional measures in place where relevant and practical.

No environment or space inside or outside of the home can ever be 100% safe.

At controlled event gatherings like Informa events and through Informa AllSecure, we have put in place a comprehensive range of enhanced standards that make the health and safety of everyone who attends a priority.

Through measures such as enhanced deep cleaning before, during and after events, non-contact registration, distancing and crowd management, and the deployment of screening and protective equipment, we are striving to provide the highest standards of safety, hygiene and cleanliness, and to ensure that following COVID-19, our customers, partners and colleagues can connect, learn, know more and do business effectively, safely and with confidence.

We are contacting all participants before the event to let them know what to expect at the event and how to prepare. Upon arrival, signage will be displayed throughout the venue to remind everyone of the enhanced health and safety measures that are in place, and our expectations of all visitors.

We are also using technology to reduce the need for physical contact, for example, non-contact registration, and actively managing visitor flow to ensure physical distancing can be maintained.

All guests will be required to wear a face mask upon entry to Las Vegas Convention Center. Masks will be available on-site if a guest does not have their own. The CDC recommends wearing masks with two or more layers of washable, breathable fabric, that completely cover your nose and mouth, fit snugly against the sides of your face and don't have gaps, have a nose wire to prevent air from leaking out of the top of the mask. Gaiters and face shields will not be acceptable forms of face masks at WasteExpo.